Shipping policy

Shipping Policy

At MF Labs, we aim to get your order to you as quickly and safely as possible. Please read our shipping policy below for details on processing times, delivery estimates, and more.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been shipped, along with tracking information.

Shipping Within Australia

We offer standard and express shipping options at checkout.

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days

Shipping times are estimates and may vary due to postal delays, public holidays, or circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions—be sure to follow us for updates!

Order Tracking

Once your order has shipped, you’ll receive an email with a tracking link so you can follow its journey.

Shipping Delays & Issues

While we do our best to ensure prompt delivery, MF Labs is not responsible for delays caused by couriers, weather, customs (for international orders), or incorrect shipping details entered at checkout.

If your order is delayed or missing, please contact us at support@mflabs.com.au and we’ll be happy to assist.

Incorrect Addresses

Please double-check your shipping address before completing your purchase. MF Labs is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

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